School-District Autism Services in Texas: Who to Call First

In short: For school-district autism services in Texas, start by contacting your local school district's Special Education department. Request a Full and Individual Initial Evaluation (FIIE) in writing. You can also call the Texas Education Agency's Special Education Hotline at 1-855-482-2627 for guidance. For early intervention (ages 0-3), contact Early Childhood Intervention (ECI) through the Texas Health and Human Services Commission.
Key takeaways
- Contact your local school district's Special Education department first to request an evaluation.
- Put your request for a Full and Individual Initial Evaluation (FIIE) in writing to start the timeline.
- The Texas Education Agency (TEA) Special Education Hotline (1-855-482-2627) offers free guidance.
- For children under 3, call Early Childhood Intervention (ECI) through your regional HHSC office.
Understanding School-District Autism Services in Texas
If your child has an autism diagnosis or you suspect they may be on the spectrum, navigating school-based services in Texas can feel overwhelming. The good news is that federal law (the Individuals with Disabilities Education Act, or IDEA) and Texas state law guarantee a free appropriate public education (FAPE) for children with disabilities, including autism. But knowing exactly who to call first and what steps to take is key to getting the support your child needs.
This guide walks you through the process, from the first phone call to securing an individualized education program (IEP) and beyond. Remember, ABA Therapy Now is a free matching service that can connect you with vetted, BCBA-led ABA therapy providers in your area, complementing school services.

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Who to Call First: The Step-by-Step Process
Step 1: Contact Your Local School District's Special Education Department
The very first call you should make is to the Special Education department of your local public school district. Every Texas school district has a designated Special Education director or coordinator. You can find contact information on the district's website under "Departments" or "Special Education." If you're unsure which district serves your address, use the Texas Education Agency's (TEA) school district locator tool online.
When you call, clearly state that you want to request a Full and Individual Initial Evaluation (FIIE) for your child due to suspected autism or a known diagnosis. This evaluation is free and must be completed within 45 school days from the date the district receives your written consent.
Step 2: Put Your Request in Writing
While a phone call starts the conversation, a written request is essential to protect your rights and start the official timeline. Send a letter or email to the Special Education director stating your child's name, date of birth, and your request for an FIIE. Keep a copy for your records. The district must respond within 15 school days to either agree to evaluate or explain why they believe an evaluation is not needed.
Step 3: If Your Child Is Under 3 Years Old
For infants and toddlers (birth to 3 years), school districts are not the first point of contact. Instead, call Early Childhood Intervention (ECI), a program of the Texas Health and Human Services Commission. ECI provides evaluations and early intervention services, including developmental therapies, at no cost to families. Contact your regional ECI program through the HHSC website or call 2-1-1 and ask for ECI.
What to Expect During the Evaluation Process
Once you've made the request, the school district will gather information about your child. This typically includes:
- Review of existing records (medical, developmental, behavioral)
- Observations in the classroom or natural environment
- Standardized assessments by a licensed specialist (e.g., school psychologist, educational diagnostician)
- Interviews with you and your child's teachers
The evaluation will determine if your child meets the eligibility criteria for special education under the category of autism. If eligible, the school team will develop an Individualized Education Program (IEP) tailored to your child's needs. The IEP must include measurable goals, special education services, and accommodations.

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Key Texas-Specific Resources and Laws
Texas Education Agency (TEA) Special Education Hotline
The TEA operates a free, confidential hotline for parents: 1-855-482-2627. This hotline provides information about special education rights, dispute resolution, and can help clarify next steps if you feel stuck. It's a great resource to call if you're unsure or need advocacy support.
Regional Education Service Centers (ESCs)
Texas has 20 Regional Education Service Centers that provide training and support to school districts. Your local ESC can offer parent training, workshops on IEPs, and connections to autism-specific programs. Find yours through the TEA website.
Medicaid and CHIP Coverage
School-based services are free under IDEA, but many families also seek private ABA therapy outside of school hours. Texas Medicaid and the Children's Health Insurance Program (CHIP) cover medically necessary ABA therapy for children with autism. Contact your managed care organization (MCO) for a list of in-network providers. ABA Therapy Now can help you find BCBA-led providers that accept your insurance.
Common Mistakes to Avoid When Requesting School Services
- Waiting too long: Don't delay. The earlier you request an evaluation, the sooner your child can receive support. Texas law allows you to request an evaluation at any time, even before a formal medical diagnosis.
- Not putting it in writing: Verbal requests don't start the legal timeline. Always follow up with a written letter or email.
- Assuming the school will initiate: Schools often wait for parents to ask. Be proactive and advocate for your child.
- Giving up after a denial: If the district denies your evaluation request, you have the right to dispute it through a due process hearing or mediation with TEA. You can also seek an independent educational evaluation (IEE) at public expense.
- Overlooking related services: Autism-related services in schools may include speech therapy, occupational therapy, behavioral support, and social skills training. Make sure your child's IEP addresses all needs.

How ABA Therapy Now Can Help
While school districts provide essential educational supports, many families also benefit from one-on-one ABA therapy at home, in clinic, or in the community. ABA Therapy Now is a free matching service that connects you with vetted, BCBA-led providers in Texas. We work with a network of agencies that accept Medicaid, CHIP, and private insurance. Simply fill out our short form, and we'll match you with providers who have availability in your area. This can complement your child's school services and provide additional skill-building outside the classroom.
Frequently Overlooked Supports: Transition and Extended School Year
For older children (age 14 and up), Texas law requires that IEPs include transition planning for life after high school, including vocational training, college support, or independent living skills. Also, ask about Extended School Year (ESY) services if your child regresses during summer breaks. ESY is available for students with autism who need continuous support to maintain skills.
Final Thoughts: You Are Your Child's Best Advocate
Navigating school-district autism services in Texas requires persistence, but you don't have to do it alone. Start with that first call to your local school district's Special Education department, put your request in writing, and use resources like the TEA hotline and regional ESCs. And for additional ABA therapy support, remember that ABA Therapy Now is here to help you find the right provider at no cost. Your child deserves every opportunity to thrive.